Privacy Policy
Last updated: March 8, 2026
1. Information We Collect
We collect information you provide directly to us, including when you create an account, submit a review, claim a provider profile, or contact us. This may include your name, email address, phone number, and any other information you choose to provide.
We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our services.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and complete transactions
- Send you technical notices and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
- Personalize and improve your experience
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. HIPAA Compliance
We are committed to maintaining the privacy and security of protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Our directory does not collect or store PHI. Any health-related information shared between families and providers is handled directly by the provider in accordance with their own HIPAA compliance policies.
6. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
7. Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. Your Rights
You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving promotional communications from us by following the instructions in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].